Speedpass Consumer Privacy Policy

Our Commitment to you. We at Speedpass work to provide you transaction simplicity, speed and convenience at participating retailers. As soon as you enroll in the consumer Speedpass™ program, we consider you a valued Speedpass Member. For all of our consumer Members, (i.e., Members who have linked their Speedpass to a credit or check card that is used only for personal, family, or household purposes) we make the same promise. We will safeguard the privacy of the non-public personal information you provide us at enrollment and afterwards. The personal information we collect about you comes from the following sources: Information we receive from you on applications or other forms, such as your name, address and telephone number; information about your transactions with us; and with Speedpass Authorized Retailers such as transaction dates, locations, and amounts.

Our privacy policy is straightforward:

Speedpass and its affiliates may disclose any of the information that we collect to affiliates and nonaffiliated third parties as described below. We may disclose the information whether you are a current customer or former customer:

  • Affiliates. Our affiliates are the family of companies controlled by Exxon Mobil Corporation. Our affiliates are engaged in non-financial services such as oil and gas, chemicals, and travel related services.
  • Speedpass Authorized Retailers. Speedpass Authorized Retailers, other third parties who market their products or services in conjunction with Speedpass, and the Financial Institution whose products or accounts you have linked to the Speedpass Device you were issued. Speedpass Authorized Retailers and Financial Institutions must have certain financial information to process your Speedpass transactions and to conduct business operations with Speedpass.
    They, and other third parties, may also offer you special programs as a benefit of Speedpass Membership. Speedpass may share your non-public personal information as needed for you to take advantage of these programs and so that these persons and entities may communicate with you directly about such programs. You may elect to participate in certain loyalty programs or promotions with Speedpass Authorized Retailers or Marketing Partners that by their very nature require the sharing of your personal information. Consequently, if you request Speedpass to facilitate your enrollment in a marketing or loyalty program of a Speedpass Authorized Retailer, your request constitutes express consent for Speedpass to share your personal information with such retailer as needed to perform that service.
  • Consumer reporting agencies. We may disclose the information that we collect relating to our transactions or experiences with you to consumer reporting agencies and similar organizations.
  • Nonaffiliated Third Parties. Nonaffiliated third parties such as: Financial service providers such as companies engaged in banking, mortgage banking, credit cards, consumer finance, securities, and insurance. Non-financial companies such as retailers, service providers, membership clubs, publishers, companies engaged in direct marketing and the selling of consumer products and services, and other companies and organizations such as non-profit organizations, any bidder for all or part of the Speedpass business, or to protect you and other Speedpass users from fraud.
  • Companies that provide Speedpass important services Speedpass obligates its service and marketing providers to keep your financial and personal information confidential.
  • Law Enforcement, Judicial Authorities, and Others Speedpass will share your non- public personal information as needed with appropriate law enforcement officials to investigate theft, fraud and other suspicious activity involving your Speedpass account.

Speedpass may share your non-public personal information with other third parties as otherwise required or as permitted by law.

Speedpass Uses Your Non-Public Personal Information to Process Transactions, To Serve You Better, To Keep You Informed, and To Manage Our Business.

No financial or personal information is stored on your Speedpass Device. Instead, Speedpass protects your information in a confidential and secure database, and maintains physical, electronic and procedural safeguards to help safeguard your non-public personal information. Speedpass uses your non-public personal information to process your transactions, to enhance the Speedpass payment experience with more efficient operations, product and service offerings, and to inform you directly about the Speedpass Program. As a Speedpass Member you will receive communications from us, such as information about Speedpass features, Speedpass Authorized Retailers and locations, and special promotions and loyalty rewards.

You Control What Non-Public Personal Information Retailers, Marketing Partners and Financial Institutions Receive for Marketing Purposes As one of your Membership benefits, Speedpass Authorized Retailers you patronize, our Marketing Partners, and the Financial Institutions whose products or accounts you have linked to your Speedpass Device may have special programs or promotions that can be earned or enjoyed by using Speedpass. Speedpass may share some of your non-public personal information so that you may take advantage of these programs. Speedpass requires Speedpass Authorized Retailers, Marketing Partners, and Financial Institutions to keep your non-public personal information confidential and secure. However, if you prefer that we do not disclose non-public personal information about you to nonaffiliated third parties, you may opt out, that is you may direct us not to share this information by informing us either by:

Calling Speedpass toll free at 1-888-200-1603 or
Writing to us at:
P.O. Box 2596
Omaha, NE 68172-9823
Once you have indicated your preference to opt out, you don’t need to reconfirm your opt out preference annually. Of course, you may notify Speedpass in the same methods noted above to change your preference at any time. If you are an existing Member who opts out, please understand that you may receive marketing offers directly from third parties that were already in production prior to receipt of your opt out notice. Please note that these third parties may maintain their own customer databases and may obtain your non-public personal information independently of Speedpass.

Speedpass Service Providers Keep Your Non-Public Personal Information Confidential and Secure.

Our marketing and service providers are under contract to perform specific services for Speedpass, including customer service, order fulfillment, transaction processing, fraud and risk management, marketing services, data processing and analysis. We require them to keep your non-public personal information confidential and secure, and we impose restrictions on their use of your non-public personal information for only the purposes for which it was shared.

Web links

Unless otherwise noted, we are not responsible for the privacy and information security policies and practices of companies or organizations that may be linked to our websites. We encourage you to read the privacy policies and security practices of the companies or organizations reached through the links from our websites.

Why It's Important to Keep Your Personal Information Current

Please tell us of any changes to your personal information, so we can keep your account active and inform you of important news and developments affecting your account, including alerting you to suspicious activity on your account. We may modify the Speedpass Program and this Privacy Policy at any time, and we will notify you of all material changes to it.

If You Have a Vermont Address, Please Note

Vermont law requires that we must initially assume you have opted out. This means that you will not receive marketing and promotional program benefits from third parties that require Speedpass to share your non-public personal information with them, such as (without limitation) the Financial Institution whose products or accounts you have linked to your Speedpass Device or with a Speedpass Authorized Retailer. In particular, you may be ineligible to participate in various promotions or qualify for other valuable incentives from these parties in conjunction with your Speedpass usage. If this is not your preference, please opt in by writing us at Speedpass, P.O. Box 2596, Omaha, NE 68172-9823.

If You Have a California Address, Please Note

Speedpass has pursued a course of compliance with California law that requires us to assume that you have opted out. You will not be able to opt in. Accordingly, Speedpass will not share your non-public personal information with any non-affiliated third party marketers for marketing purposes. However, Speedpass, individually, or jointly with our Marketing Partners and/or Speedpass Authorized Retailers, may continue to send you marketing and promotional materials.


“Device“ means that contactless identification instrument used by Speedpass to facilitate point of sale payments or identification.

“Financial Institution“ or "Financial Institutions" means the following: institutions holding the checking account you have linked to a Speedpass Device, and/or credit or check card issuers (and the associations with which they are affiliated, e.g., MasterCard International) whose credit card or check card you have linked to a Speedpass Device.

"Marketing Partners" means a non-affiliated party that is not part of the family of companies controlled by Exxon Mobil Corporation. Without limiting the generality of the definition, Marketing Partners include service providers that assist in servicing accounts such as maintaining database information, authorizing transactions, preparing promotional materials, responding to customer inquiries, and marketing firms such as modeling companies that assist in Speedpass' marketing efforts. Marketing Partners also include merchants and service providers that are authorized to accept Speedpass as a method of payment, and any outside companies selected by Speedpass to develop special offers for Speedpass customers.

“Speedpass“ without italics means ExxonMobil Speedpass, a venture of Exxon Mobil Corporation.

“Speedpass“ with italics means the point of sale payment and/or identification system incorporating contactless identification technology developed or provided by ExxonMobil Speedpass.

“Speedpass Authorized Retailer“ means a retail establishment authorized by Speedpass to use the Speedpass system for customer identification and/or point of sale transactions.

May 2016