FAQs: Exxon Mobil Rewards+™ program
Setting up your account
Sign up or register your card online or with the Exxon Mobil Rewards+™ app. You’ll need to enter your full name, phone number, mailing address and email address. We use your mailing address to send your card and special mail offers. Your phone number is also your Alt-ID at the pump and convenience store to earn rewards without your card.
General questions about earning
To earn points at the pump, before providing a credit/debit card you may use the Exxon Mobil Rewards+™ app, enter your Alt-ID (phone number) or swipe your physical Exxon Mobil Rewards+ card. You also can select how many points you’d like to redeem at the pump.
See how quickly points can add up to savings:
You will be able to earn points immediately when you pick up an Exxon Mobil Rewards+™ card. However, you must register your card to begin using points. You can register your card at emrewards.com/register, through our Exxon Mobil Rewards+ app or through our customer service call center at 888-REWARD+ (888-739-2730).
Once you’ve saved enough points, you can redeem them in several ways. Watch this quick video to learn more.
Earning additional points – Premium status
To achieve Exxon Mobil Rewards+ Premium™ status, simply fill up with Synergy Supreme+™ premium gas at least 3 times in a calendar month with at least 8 gallons. Just keep filling up 3 times a month to maintain your Premium status. Miss a fill-up? No problem. You still have 3 months before your benefits expire.
To receive an Exxon Mobil Rewards+ Premium™ status card, you must qualify for Premium status. Once you qualify, we’ll let you know that your gift, containing a Premium status card, is ready. Both of your loyalty cards are linked to your account and will work/will track your purchases. Your points balance will still be available if you use either card. If you want to use the Exxon Mobil Rewards+ app or your Alt-ID (phone number) at the pump and not a plastic card, Premium status will still work as well. You do not need to update your Exxon Mobil Rewards+ app with the new Premium status card number.
Earning additional points – Frequent Filler bonus points
Earning additional points – AARP members
If you are already an Exxon Mobil Rewards+ member, you can select "Link my AARP membership" under My Account and then enter your AARP membership number online or in the app. If you are not an Exxon Mobil Rewards+ member, you will first need to join the program by downloading the app or visiting exxonmobilrewardsplus.com. Then select "Link my AARP membership" while completing your Exxon Mobil Rewards+ registration.
Yes, you can use your smartphone to pay at the pump with reduced contact! Just hold your phone near the reader or scan the QR code on the pump and follow the simple instructions onscreen to pay. If you have the Exxon Mobil Rewards+ app, it will open at the payment page. If you have not downloaded our app, you’ll be taken to a payment screen to pay using Apple Pay or Google Pay. You can join the Exxon Mobil Rewards+ program and download the app too after you pay. Now you’ll earn points with every payment.
Plus, if you have an Alexa compatible device, you can make payments at the pump using voice commands. Watch this short video to see how it works.
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