A message to our loyal customers: Our response to COVID-19

As the outbreak of the coronavirus (COVID-19) continues to evolve, the health and safety of our customers remains of highest priority. We are advising our branded wholesalers, retailers and their service station personnel to make sure Exxon- and Mobil-branded sites are more frequently cleaned and sanitized — from fuel nozzles to store countertops to door handles. When at the pump, we recommend using mobile payment through our Exxon Mobil Rewards™ app+ to reduce contact with surfaces. In the convenience stores, station operators are focused on keeping essentials such as food and personal care items in stock.

For questions related to our COVID-19 response, please click here


Frequently asked questions

How can we help you?

  • Exxon Mobil Rewards+ card

    Exxon Mobil Rewards+™

    Discover our rewards program and how to get the most out of it.

  • EMR start earning

    Exxon Mobil Rewards+™ app

    Find the answers you need about how to use our app.

  • Synergy Supreme+ fuel pump

    Our stations and fuel

    See what to expect with Synergy™ fuels at Exxon™ and Mobil™ stations.

  • Exxon gas station

    Where can I give feedback on a station visit?

    Start by finding the station with our station locator. Then click “View station details” and “Leave Feedback.” Simply fill out the form with your information and message.

  • Exxon Mobil logo

    How do I contact ExxonMobil?

    Visit the contact us page to discover the best ways to find contact information for our products, programs and customer service.

  • Synergy fuel technology

    Fuel tips

    Get where you’re going efficiently and safely with helpful advice on improving fuel economy and more.

  • scientist with goggles and mask on

    Product and safety data sheets

    Learn how to safely handle, use and store Exxon™ and Mobil™ products.