Speedpass key tag FAQs

What is happening to the Speedpass key tag?

Speedpass is evolving as pump and payment technology advances. The latest evolution of Speedpass key tag, the Speedpass+™ app, lets you pay for gas and car washes, earn and use Plenti points, apply for a Smart Card and much more using your smartphone exclusively at Exxon™ and Mobil™ stations. Now that the next generation of mobile payments and loyalty is available, we are transitioning from Speedpass key tag to the Speedpass+ app. We encourage you to download the Speedpass+ app on your smartphone and link your credit card and Plenti rewards card now.

Where can I manage my Speedpass account?

Manage your account here.

Can I still order Speedpass key tags?

Current Speedpass key tag customers can order additional or replacement Speedpass key tags by calling 1-87-SPEEDPASS. However, we encourage you to download our next generation of payment technology, the Speedpass+ app, on your smartphone and start using the app to pay for gas and car washes, earn and use Plenti points, apply for an ExxonMobil Smart Card and more.

Will my Speedpass key tag continue to work at all Exxon and Mobil stations?

Some stations have already upgraded their technology and you may experience sites that no longer accept Speedpass key tag. Download the Speedpass+ app today to continue convenient payment and loyalty at the pump.

Can my business or fleet continue to use the Speedpass key tag?

Some stations have already upgraded their technology and you may experience sites that no longer accept Speedpass key tag. We encourage you and your drivers to begin carrying the ExxonMobil Business and Fleet Card(s) to ensure payment convenience at the pump and inside the station. If you need replacement cards, you may obtain them the following ways:

ExxonMobil Business Card: call 1-866-460-5350 or visit www.exxonmobil.accountonline.com

ExxonMobil Fleet Cards: call 1-800-950-6095 or visit www.exxonmobilfleetcards.com

Learn more about how our ExxonMobil business credit cards can help you here.

How can I order replacement cards?

If you have lost or misplaced your cards, you may obtain them the following ways:

ExxonMobil Business Card: call 1-866-460-5350 or visit www.exxonmobil.accountonline.com

ExxonMobil Fleet Cards: call 1-800-950-6095 or visit www.exxonmobilfleetcards.com

How can I sign up for an ExxonMobil Business or Fleet Card?

Apply for a new account here.

Can I transfer my Speedpass key tag account information onto my Speedpass+ app account?

Your Speedpass account information cannot transfer to or be shared with your Speedpass+ account. Please set up your username and password separately for your Speedpass+ app. Your Speedpass key tag credentials are unique to the key tag.

What is the Speedpass+ app?

The Speedpass+ app lets you pay for gas and car washes using your smartphone exclusively at Exxon and Mobil stations. Learn more.

How do I sign up for the Speedpass+ app?

Simply follow these steps:

  • Download the Speedpass+ app from the App Store or Google Play Store
  • Link your preferred method of payment-you can use any major credit card, debit card, ExxonMobil Smart Card, checking account, Apple Pay and now Samsung Pay.
  • Use the app to find participating Exxon and Mobil stations
  • Fuel up and go

How are the Speedpass key tag and the Speedpass+ app different?

The Speedpass+ app is our new all in one fuel app that helps you find gas stations, pay the way you want and earn rewards. Learn more about the Speedpass+ app.

How do I use the Speedpass+ app?

It’s easy. Launch the Speedpass+ app. Select “Pay for Fuel” and find your pump number. Select the one that corresponds to your pump, and authorize the transaction.

Can I add my Plenti card to my Speedpass+ app?

Yes, simply launch the Speedpass+ app, select “My Plenti” followed by “Add a Plenti card”, and then enter your Plenti card information.

How can I contact support for Speedpass key tag?

Contact us at 1-877-733-3727.

Loading